The website offers little in the way of a knowledge base or FAQs about the product. Support of the Aladdin system is limited and is widely related to initial install. The documentation was indexed and searchable in the documents. The documentation is easy to follow and the layout is logical and necessary for most administrators. Also, like most two-factor authentication systems, TMS can be used for reduced sign-on (RSO), or be programmed into ID management systems for a single-sign-on (SSO) option.ĭocumentation is included electronically in the form of PDF files. Once the tokens were unlocked, they were easily distributed to the clients, and like most standalone options, the e-tokens also included secure USB storage on some devices. It took over 30 minutes to figure out the correct path. Once the software was installed, navigating the software to unlock tokens was a bit maddening. All components installed like a breeze and require little or no guidance. The software installed in three pieces: the public key infrastructure (PKI) client, the TMS server and the one-time password authentication server. The installation of TMS was simple and the product installed on Server 2003 without any complications. The tokens for Aladdin can be used for email encryption, smart card authentication on the client or for Secure Sockets Layer (SSL) using client-side certificates. The TMS offering is built on Active Directory and installs easily on Server 2003. The TMS included features for self service for user resets, centralized reporting and logging, and centralized management of users and devices. The Aladdin eToken TMS (Token Management System) is software-based and includes the ability to use two-factor authentication, as well as digital signature using the Aladdin tokens.
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